Refund Policy

Returns / Exchange

Unused products in original packaging can be returned within 5 days of purchase. Please write to us at nirvana@thevasa.com to return or exchange the products. 

Refunds

In the case of prepaid instruments (like credit cards, debit cards, net banking, UPI, Wallets etc), a refund will be made to the original mode of payment in the same account within 5-7 business days. 

In the case of COD orders, customers are requested to send the following bank details to nirvana@thevasa.com along with tracking details of the returned product. Refunds will be issued within 5-7 business days after receipt of returned products.

Bank details to be provided in case of refund for COD orders:

Name on Account:

Account #:

IFSC code:

Bank Name:

Branch Name:

Nature of account (savings/current):