Refund Policy

Returns

Unused products in original packaging can be returned within 7 days of purchase. Please write to us at nirvana@thevasa.com to return the products. Buyer will have to self ship the products to us at our office at Plot #127, Sector-31, Gurugram, Haryana 122022 and email us the tracking details.

 

Refunds

Incase of prepaid instruments (like credit cards, debit cards, netbanking, UPI, Wallets etc), refund will be made to the original mode to payment in the same account within 5-7 business days. 

Incase of COD orders, customers are requested to send the following bank details to nirvana@thevasa.com along with tracking details of the returned product. Refunds will be issued within 5-7 business days after receipt of returned products.

Bank details to be provided in case of refund for COD orders:

Name on Account:

Account #:

IFSC code:

Bank Name:

Branch Name:

Nature of account (savings/current):